Shipping Policy
At Dapper Watches, we strive to deliver your orders efficiently and safely, no matter where you are in the world. This Shipping Policy outlines our shipping procedures, estimated delivery times, costs, and other important details. By placing an order with us, you agree to the terms set forth in this policy.
1. Shipping Destinations
We offer shipping to most countries worldwide. If your location is not available during checkout, please contact us at hello@dapperwatches.com for assistance.
2. Processing Time
2.1 Order Processing:
Orders are processed within 1-3 business days (Monday to Friday), excluding holidays.
Orders placed after 2:00 PM (local warehouse time) or during weekends will begin processing the next business day.
2.2 Order Verification:
All orders are subject to verification for security purposes. In case of discrepancies, you may be contacted to provide additional information.
3. Shipping Options and Delivery Times
3.1 Domestic Shipping (Within the United States):
Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day
3.2 International Shipping:
Delivery times vary by destination. Estimated times are as follows:
North America: 5-10 business days
Europe: 7-14 business days
Asia-Pacific: 10-20 business days
Other Regions: 10-25 business days
Note: Delivery times may vary due to customs processing, local postal delays, or unforeseen circumstances.
4. Shipping Costs
4.1 Free Shipping:
Free standard shipping is available on orders over $100 (or equivalent in your local currency) for select destinations.
4.2 Flat-Rate Shipping:
For orders under $100, flat-rate shipping fees apply based on your region.
4.3 Expedited Shipping Fees:
Additional fees apply for expedited or overnight shipping options.
5. Customs, Duties, and Taxes
5.1 International Orders:
All international orders may be subject to customs duties, taxes, or import fees as determined by your country’s regulations.
Customers are responsible for paying any applicable customs fees.
5.2 Customs Delays:
We are not responsible for delays caused by customs clearance processes.
6. Order Tracking
6.1 Tracking Information:
Once your order is shipped, you will receive an email with your tracking number and a link to track your package.
6.2 Lost or Delayed Shipments:
If your order does not arrive within the estimated timeframe, please contact us at support@dapperwatches.com.
7. Address Changes and Delivery Issues
7.1 Address Changes:
Please ensure your shipping address is accurate at the time of order placement. Address changes after shipping are not guaranteed and may result in additional fees.
7.2 Undeliverable Packages:
If a package is returned to us due to an incorrect address, failed delivery attempts, or unclaimed parcels, the customer will be responsible for reshipping fees.
8. Shipping Restrictions
8.1 Restricted Items:
Certain items may be subject to shipping restrictions based on local regulations.
8.2 Prohibited Destinations:
We do not ship to countries or regions where trade restrictions or embargoes are in place.
9. Delays and Force Majeure
We are not responsible for shipping delays caused by circumstances beyond our control, including but not limited to natural disasters, weather conditions, customs delays, or carrier-related issues.
10. Contact Us
For questions about shipping or assistance with your order, please contact us:
Email: hello@dapperwatches.com
Thank you for choosing Dapper Watches! We’re committed to delivering your timepieces safely and efficiently.